Safety Issues in Sharing Digital Stories Online
There are three areas of safety issues: ownership over the digital stories, what do digital storytelling platforms know about the storytellers, and safety responses of digital storytelling platforms.
First things, first: Who owns the stories?
The storyteller owns the stories -- a simple enough answer.
But when it is a digital story that they create, the answer is not that simple.
The nature of ¨digital¨ means that a storyteller has to concede some control over the ownership of their stories. Digital content can easily be copied or downloaded into individual computers or mobile phones, and then shared on other platforms.
There are software and browser plug-ins that allow people to download YouTube videos into their own machines, allowing them the ability to be able to edit videos. In that case, who then owns the story? If the user, who downloaded a video, edits it in a way that the original storyteller did not intend, is there a recourse for the storyteller?
For example, Instagram Live stories are supposed to be temporary, they are not permanent. By default, an Instagram Live video will remain on the user´s page for one month, then it is deleted. But nothing stops followers of that user from downloading those temporary Instagram Live feeds, and then sharing them on other social platforms or private online conversations -- without the knowledge and consent of the person who originally posted that story.
When a storyteller uses a commercial platform like Facebook, Instagram (which Facebook owns), YouTube (Google) or Twitter, then it becomes more complex.
According to Facebook´s license agreement, they lose ownership of content when the user deletes it. However, they clearly state that they cannot do anything about other accounts that have shared that content. In essence, because Facebook shares ownership of content with its users, they still own that deleted content which could still sit on their servers.
Secondly, what do these platforms know about the storyteller?
More than that, these platforms collect and own other data in relation to the storyteller and their stories. They also own the connections between those different data sets, and are able to share them with Third Party companies for marketing and advertising purposes. These platforms have also reported that they get approached by States for information about their users and their activities on these platforms, usually for criminal investigation1. Facebook, in fact, produces its own report on government requests for user data2.
These considerations also apply for when an user stores or backs-up their data on the cloud (for example, Google Drive and Dropbox). A storyteller might not be using video-sharing platforms to publish their stories, but they might be using internet platforms to store the raw materials for their digital stories (the images, the script, the audio recordings).
While over the years, these platforms have developed guidelines about government requests, they retain the right to change these guidelines and not inform their users about changes. More than that, this shows that these internet companies hold a lot of data, connections among data sets that provide accurate profile of users not only in terms of identity, but likes, preferences, social network and activities, and information about their users.
There are ways to obscure identity on the internet, to make connections between stories and the identities of their storytellers less obvious. Depending on how the storyteller foresees the impact of their stories, then they can take steps in protecting themselves before they share their stories on this platforms.
Thirdly, what do these platforms do when a storyteller is harassed on their platforms?
Online gender-based violence has been a growing trend on the internet for over a decade. It has escalated in a way where it is commonplace for women, queer and non-binary identities on the internet are attacked for their sexuality, appearance, opinions and even when they share lived experiences. These platforms do the minimum in response to this kind of harassment. In their End User License Agreement, they hold no liability for any harm caused over their platforms.
In simple terms, if a storyteller is harassed for their story in any of those platforms, they are on their own. At most, they can report incidents and block specific accounts, but how it gets addressed beyond that is at the platform´s discretion.
Sometimes because of the lack of knowledge of local contexts, the politics of those who own Facebook and their understanding of the exercise of freedom of speech, the common response is to tell you, the harassed victim, to block the abuser or to make your posts private. However, this only means that you are being abused in spaces where you are not privy to assess the extent of harm done against you.
Given the gaps in platform response to online harassment, it is also important to note that many feminists and women´s rights activists have found other ways to respond to the abuse and harassment they and other women and LGBTQI identities have experienced. Very often, these activists rally around someone who is being harassed online, either to report the harassers or directly respond to them. A storyteller, if they are harassed online for their stories, can reach out to feminists and activists for support.
1 See for example: